1. Information We Collect
a. Personal Information
- Full name
- Email address
- Billing address
- Company name (if applicable)
- Phone number
- Payment details (handled securely via third-party providers)
b. Technical Data
- IP address
- Browser type and version
- Operating system
- Device type
- Pages visited and time spent
- Log files and diagnostic data
c. Service Usage Data
- Hosting plan usage (e.g., storage, bandwidth)
- Email activity
- Server metrics
- Support requests
2. How We Use Your Information
- Provide and manage our hosting services
- Process payments and invoices
- Respond to your inquiries and support requests
- Improve our platform and customer experience
- Monitor performance and security of our infrastructure
- Send service-related announcements and marketing communications (only if consent is given)
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. These include:
- Session cookies to maintain login status
- Analytics cookies (e.g., Google Analytics) to understand user behavior
- Security cookies to protect against unauthorized access
You may manage cookie preferences in your browser settings.
4. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share information with:
- Trusted third-party service providers (e.g., payment gateways, analytics platforms)
- Legal authorities, if required to comply with laws or legal processes
- Data center providers, solely for service delivery and system optimization
All third-party processors are bound by strict data protection agreements.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- SSL encryption
- Firewalls and intrusion detection
- Regular software patching
- 24/7 security monitoring via intiumx Sentinel
- Role-based access control for employees
6. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill our contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our policies
You may request deletion of your data at any time, unless restricted by law.
7. Your Rights and Choices
- Access, update, or delete your personal data
- Request a copy of the data we hold
- Withdraw consent to marketing at any time
- Object to processing in certain situations
To exercise your rights, contact us at privacy@intiumx.ws.
8. International Data Transfers
Our servers may be located in multiple countries. By using our services, you consent to the transfer of your data to jurisdictions that may not offer the same level of privacy protection as your home country. All transfers comply with applicable data protection laws.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites. We recommend reviewing their respective privacy policies.
10. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted personal information to us, please contact us immediately.
11. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with the updated revision date. We encourage you to review this policy regularly.
12. Contact Us
For any questions, concerns, or requests related to your privacy or this policy, please contact us at:
intiumx Web Services
Email: privacy@intiumx.ws
Website: https://intiumx.ws